Blair leads a discussion on how clients tend to take mental shortcuts in making business decisions, and how we can nudge clients without manipulating them to make a decision that is in their best interest.
Can We Dial This Down, Please?
I’ve always known about this pervasive problem but the true size and severity of it never fully dawned on me until recently. Almost everyone commits this error in sales conversations and it’s awful to behold. I probably do it too but I don’t notice it.
Everyone is talking too much.