Latest Webcast: Mastering Focus

The Art of No

Such a little word that can cause such huge angst.
It’s so hard for some people to hear it, to say it, to deal with it. And while the causes of the angst are different for each of us, they can be overcome.
This is a webcast for people who want to get better at saying no to bad requests from clients, prospects and others and for those who have a hard time not taking the word personally. No is not the end; it’s just the beginning of what happens next. No is usually the second best answer you can hear. Above all, a no is just data. Two digits loaded with information.

In this webcast you will learn:

  • Your own obstacles that make it difficult for you to hear or say no
  • The zen art of stripping the emotions from the word and making the right decisions
  • Ten polite ways to say no to clients, prospects and others
  • Some of my other favourite Tricks of No
  • Can you think of any reason not to view this webcast? (No, you cannot.)

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