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Voicemail: To Leave or Not to Leave?
The Two Schools of Thought on Leaving Voicemail Messages
August 2010|

For years I counseled that rather than leave a voicemail when doing telephone introductions, you're better off hanging up and dialing again at a later date. Then someone explained the dynamics of cold calls and voicemail to me in a new light: "Knowledge is power..."

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Negotiating With Procurement
It's Time for Us to Get Better at This
August 2010|

Few topics make me grind my teeth like the subject of procurement’s role in hiring creative firms. These people aren't going away however so we need to get better at dealing with them. I have just the man to help you...

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Let's Hear It for the Punk Kids
Another Polarizing Trend in the Design Profession
August 2010|

Some thoughts on the creative destruction of design jobs around the world as The Old Guard is replaced by The Punk Kids...

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