We never want our clients to be in situations where it is easy for them to decide to not take our advice. Any time someone hires an outside expert, the ultimate outcome he seeks is to move forward with confidence. What is the value of good advice not acted upon? Yes, it is our job to tell him what to do, but that is often the easy part. We are equally obliged to give him the strength to do it.

We are not meeting our full obligations to our clients when we make recommendations that they find easy to ignore. The price we charge for such guidance should be enough that our clients feel compelled to act, lest they experience a profound sense of wasted resources. There must be the appropriate amount of pain associated with our pricing. This implies the need for our pricing to change as the size of the client changes. Larger organizations need to pay more to ensure their commitment.

Larger Clients Get Greater Value

Another reason larger clients must pay more is they derive greater financial value from similar work we would do for smaller organizations. To charge John Doe Chevrolet what we would charge General Motors for the same work would be irresponsible of us. The larger client pays more to ensure his commitment to solving his problem and to ensure his commitment to working with us—and he pays more because we are delivering a service that has a greater dollar value to him.

Reinvesting in Ourselves

Of all the investment opportunities we will face in our lives, few will yield returns greater than those opportunities to invest in ourselves. Price premiums give us the profit to reinvest in our people, our enterprise and ourselves. The corporations that we most admire are the ones that invest in research and development. We must follow their path. While others get by on slim margins, winning on price, we will use some of our greater profit margins to better ourselves and put greater distance between our competition and us.

Better Margins Equal Better Firms and Better Clients

On these many levels, charging more improves our ability to help our clients and increases the likelihood that we will deliver high-quality outcomes. It allows us to select the best clients—those that we are most able to help. Like leaning into the discomfort of money conversations, charging more might not come naturally or seem easy, but it is better for everyone, including the client, and so this too we shall learn to do with confidence.

~ wwp ~

> Table of Contents
At last: The secret to being creative AND successful

"This succinct and beautifully written book clearly conveys what whole armies of consultants and self-help gurus have tried in vain for years to teach."

Expert Creatives Can Make Money Too

"At last a book that inspires and that seeks to help our industry be more professional and make money doing it. Get your team to read it and discuss it with them."

Anyone in any creative field MUST read this book!

"Blair gives every designer the information they need to change the dynamics ofthe client relationship, become more profitable and deliver higher quality work - if they have the balls to follow his advice?

l believe.

"I used to hate my job of selling creative services. Blair and his principles taught me how to turn selling and manipulation into helping and serving. Cold calls became introductions. Unsure of my next step became clarity. I believe----"